In case of Return:

We strive to guarantee your total satisfaction with your purchase. If you’re not fully satisfied, you can return your item(s) for a full refund within 3 days of your purchase or when you receive the package through courier. Please keep in mind that returns must comply with the following terms and conditions:

1. Returns should be in unworn condition, exactly as you received them, and packaged in their original packaging.
2. Reason for the return should be mentioned properly.
3. While receiving and unpacking the item, we recommend you to video record the process so that we are 100% sure that the product you have received is damaged/undamaged. Send the video and images to info@confidance.shop .

After we receive and inspect your returned package, we will send you an email confirming that we have received your item. If your return is approved, we will process your refund, and a credit will be automatically issued to your credit card or original payment method within 7-14 business days.

In case of Cancellation :

Cancellation while making a purchase or immediately after the purchase is made, if any charges have been debited from your account without any purchase order confirmation, kindly notify the same instantly. You can mail us the issue in the given email-id or connect with us over WhatsApp +918697120545. There will be full refund within 3-7 business days.

To return your product package, please send it to:

Address : confidAnce, 43A/1 , Banerjee Para Road, Behala, Kolkata 700060.

Contact Number : +91 8697120545

Before sending the item, make sure you share the AWB number and other important details through email or WhatsApp. If we do not receive the item, there are no chances of refund.

You will need to pay for the shipping costs when returning your item. Shipping costs are non-refundable.