Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how we handle your orders.
1. Processing Time
Readymade orders are processed within 2-3 business days.
Customised orders are processed within 14 – 20 business days depending on the changes. This processing time includes hand embroidery as well.
Orders are not shipped or delivered on national holidays including local pick ups. If we experience a high volume of orders or there are delays due to supply chain issues, shipments may be delayed. We will notify you of any significant delays.
2. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and the shipping method you select.
- Standard Shipping: National shipments cost can be checked at the time of checkout.
- Local Shipping : Free
3. Delivery Times
Delivery times may vary based on your location and the shipping method selected. Please note that while we strive to meet estimated delivery times, we cannot guarantee them due to factors beyond our control, such as weather conditions and carrier delays.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking information. You can use this information to monitor the status of your shipment.
5. Lost or Damaged Items
If your package is lost or damaged during transit, please contact us. We will work with the shipping carrier to resolve the issue.
7. Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at info@confidance.shop.
Thank you for choosing us for your shopping needs!
